Last updated: February 11, 2026

Welcome to https://trendingmodels.shop (the “Website”). The Website is owned and operated by Trending Models SRL, a company incorporated under the laws of the Republic of Romania, company number 54133553, with its registered address at Romania, Bucharest, 011336, District 1, 31 General Gheorghe Magheru Blvd., 5th Floor, Office 2. In these Terms, Trending Models SRL may be referred to as the “Company”, “we”, “us”, or “our”.

These Terms and Conditions (the “Terms” or “Agreement”) set out the rules for your access to and use of the Website and any related content, features, tools, purchases, downloads, and services made available through it (together, the “Platform”).

This Agreement is legally binding between the Company and you, whether you are using the Platform personally or on behalf of an entity (“you”, “your”, “User”, or “Customer”). Please read these Terms carefully. By accessing, browsing, registering, or purchasing through the Platform, you agree to be bound by these Terms, our Privacy Policy, and any additional rules or notices that appear on the Website or are incorporated by reference (together, the “Terms of Use”).

Please also review our Privacy Policy, which explains how we collect, use, and protect personal data.

We are not responsible for the content, security, or privacy practices of third-party websites linked to or from the Platform.

1. About Us

1.1 The Platform is operated by Trending Models SRL, a legally registered company in the Republic of Romania, with its registered office at Romania, Bucharest, 011336, District 1, 31 General Gheorghe Magheru Blvd., 5th Floor, Office 2.

1.2 For questions about these Terms or the Platform, contact support@trendingmodels.shop.

2. Personal Data

2.1 Information about how we handle personal data is provided in our Privacy Policy. We encourage you to read it before using the Platform.

2.2 The Platform may contain links to third-party websites. We do not control those sites and are not responsible for their privacy practices, policies, or content.

3. Terms and Definitions

For consistency, the following definitions apply:

“API” means the OpenAI application programming interface used to enable AI features on the Platform.
“Business Days” means weekdays excluding Saturdays, Sundays, and official public holidays when banks in the Republic of Bulgaria are open.
“Account” means a registered profile that enables access to Platform features.
“AI Generation Technology” means the AI functionality within the Platform that produces outputs based on user input, powered by the API.
“Content” means all materials available on or through the Platform, including text, images, graphics, logos, icons, databases, animations, video, audio, branding, design elements, and software components.
“Digital Item” means a digital 3D model or other media output created through the Platform by submitting Prompts.
“Platform” means the Website, its Content, and all services, features, and functionality offered through the Website.
“Prompt” means any user instruction, request, or input submitted to the Platform and transmitted to the API to generate a Digital Item.
“Personal Data” means information that identifies or can identify a natural person.
“Privacy Policy” means our privacy and cookie documentation available via the Website.
“Service” means the Platform services described in Section 5.
“User-Generated Content” means Digital Items and other materials created through user interaction with the Platform.
“Your Content” means your Prompts, the resulting Digital Items, and any feedback, suggestions, or comments you provide relating to the Platform.

4. Modifications

4.1 We may change, update, restrict, suspend, or discontinue any part of the Platform (including features, content, and availability) at any time, with or without notice, at our sole discretion.

4.2 We may revise these Terms from time to time. Continued use of the Platform after changes are published means you accept the updated Terms. If you disagree with any change, you must stop using the Platform.

5. Services

5.1 The Platform enables users to generate and/or purchase AI-generated 3D models and other digital outputs.

5.2 Unless expressly stated otherwise in writing, Digital Items are provided for personal, non-commercial use only. Digital Items do not have cash value and may not be redeemed, resold, exchanged, or transferred. When you obtain a Digital Item, you receive a limited, non-exclusive licence to use it for personal projects; you do not acquire ownership or intellectual property rights in the Digital Item.

5.3 If your Account is suspended or terminated, Digital Items associated with the Account may be permanently removed and may not be recoverable. Except where required by law, such removal does not create any right to refunds or compensation.

5.4 Disclaimer: the Platform and Digital Items are intended for personal, non-commercial use in private settings. We do not guarantee any specific outcome, quality level, compatibility, or fitness for a particular purpose. You are responsible for how you use the Platform and any outputs and you accept all risk arising from that use.

6. Your Content

6.1 If you submit, upload, or otherwise provide Your Content through the Platform, you grant the Company a worldwide, non-exclusive, transferable, and sublicensable licence to use, host, store, reproduce, display, publish, distribute, modify, adapt, and create derivative works from Your Content in any media, to operate, improve, secure, and promote the Platform and Services. This includes making technical or editorial adjustments (such as formatting or metadata changes) necessary for Platform functionality.

6.2 You retain any rights you may have in Your Content, but you confirm that you have the rights needed to grant the licence above.

7. Eligibility Criteria

7.1 You may use the Platform only for lawful purposes and in compliance with applicable laws. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher).

7.2 By using the Platform, you represent that you have the legal capacity and authority to enter into this Agreement.

7.3 The Platform is not offered to individuals or entities located in, resident in, or associated with jurisdictions where our services are restricted or prohibited due to laws, sanctions, or regulatory requirements. This may include, without limitation: Afghanistan, Albania, Algeria, Angola, Belarus, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, China, Croatia, Cuba, Democratic Republic of the Congo, North Korea, Ethiopia, Gabon, Guatemala, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Kenya, Kosovo, Laos, Lebanon, Liberia, Libya, Madagascar, Mali, Moldova, Monaco, Montenegro, Mozambique, Myanmar, Namibia, Nicaragua, Niger, Nigeria, Northern Cyprus, North Macedonia, Philippines, Republic of Congo, Russia, Senegal, Serbia, Sierra Leone, Somalia, South Africa, South Sudan, Sri Lanka, Sudan, Suriname, Syria, Tanzania, Tunisia, Venezuela, Vietnam, Yemen, Zimbabwe, and territories under dispute or occupation including Crimea, Donetsk, Luhansk, Kherson, Zaporizhzhia, and Northern Cyprus.

7.4 This list may be updated to reflect legal or regulatory changes.

8. Account Registration and Management

8.1 Creating an Account establishes a contractual relationship with the Company. Registration is free and requires completing the sign-up process. We process personal data in line with our Privacy Policy.

8.2 We may request additional information or documents to verify identity, confirm eligibility, or satisfy legal obligations. You agree to provide requested information promptly and accurately. Failure to do so may result in suspension or termination.

8.3 We may refuse, suspend, or close Accounts at our discretion, including for suspected fraud, policy breaches, spam activity, ineligibility, or inability to verify identity.

8.4 Unless we approve otherwise, each user may maintain only one active Account. Users who have been suspended or banned may not re-register.

8.5 You are responsible for activity conducted through your Account. Do not share credentials, allow unauthorised access, or attempt to access another user’s Account. Notify us immediately if you suspect unauthorised access.

8.6 If we believe you have breached these Terms or provided false, incomplete, or misleading information, we may suspend or terminate your Account without prior notice.

8.7 To the extent permitted by law, we are not liable for losses caused by unauthorised access to your Account.

8.8 If your Account is terminated, your right to use the Platform ends and any licences granted under these Terms may be revoked.

9. User Responsibilities and Acceptable Use

9.1 You agree to use the Platform responsibly and lawfully. You must not:

Use the Platform if you are ineligible to accept these Terms.
Copy, alter, translate, decompile, disassemble, or reverse engineer any part of the Platform or Digital Items, except where mandatory law permits.
Sell, license, distribute, commercialise, rent, lease, or sublicense the Platform, Services, or Digital Items without our written permission.
Use the Platform for unapproved commercial, political, or advertising campaigns.
Disrupt the Platform, attempt to bypass security, or access restricted areas without authorisation.
Embed the Platform into other products or environments without permission.
Use crawlers, bots, scrapers, or other automated systems to access or collect data from the Platform.
Misrepresent identity, impersonate others, or falsely imply affiliation with the Company.
Post or distribute unlawful, abusive, hateful, harassing, discriminatory, violent, or otherwise harmful content.
Access another person’s account, device, or data without permission.
Upload malware or content that violates privacy rights, infringes intellectual property, or breaks the law.
Interfere with other users’ access or harm the Company’s reputation, systems, or services.
Duplicate, trade, transfer, or deal in Digital Items in breach of these Terms.

9.2 We may suspend or terminate access if we determine you have violated these Terms or harmed the Platform, users, or the Company.

10. Policy Enforcement and Reporting

10.1 If you believe content or behaviour on the Platform violates these Terms or applicable law, you may report it to support@trendingmodels.shop. Please include: (a) what you are reporting and why; (b) where it appears (URL or reference); (c) your name and contact email; and (d) a good-faith statement confirming your report is accurate to the best of your knowledge.

10.2 We may enforce these Terms at our discretion, including warnings, content removal, access restrictions, suspensions, and permanent bans.

11. Transactions

11.1 To make purchases, you may need to provide billing and payment details. You confirm you are authorised to use the chosen payment method and that the information you provide is accurate.

11.2 Unless stated otherwise, prices are displayed in EUR.

11.3 Taxes, duties, and payment provider fees may apply. You are responsible for such charges.

11.4 We may cancel an order if payment fails, is reversed, or is declined.

11.5 Your payment provider may charge additional fees (including foreign transaction or currency conversion fees). We do not control or reimburse these costs.

11.6 Unauthorised use of a payment card or payment method is prohibited.

11.7 Payments may be processed by third-party providers under their own terms. We are not responsible for issues caused by those providers.

11.8 We may reject or cancel orders for reasons including suspected fraud, product unavailability, pricing mistakes, or incorrect order details.

11.9 Delivery/access instructions for Digital Items may be sent to your Account email. Where a delivery timeframe is provided, it is an estimate unless expressly stated as guaranteed. If delivery cannot be completed, we may cancel and refund in accordance with these Terms and applicable law.

12. Top-Up

12.1 Some purchases may require adding funds to your Account balance (“Top-Up”). Top-Ups are processed via third-party payment providers.

12.2 Provider terms apply. We are not responsible for provider outages, processing delays, or technical errors.

12.3 You are responsible for selecting the correct Top-Up amount. Except where required by law, Top-Ups are non-refundable if made in error.

13. Refunds and Cancellation Policy

13.1 Refunds may be granted only in limited circumstances, including:

Platform-side technical issues preventing access/use where we cannot resolve the issue within five (5) Business Days after notice.
Verified unauthorised payments.
Confirmed billing errors (duplicate charges or incorrect amounts).
Fraud/security concerns, where we decide a refund is appropriate to protect the Platform.

13.2 Right of withdrawal (EEA, UK, Switzerland): if you are a consumer in the EEA, the UK, or Switzerland, you may have a statutory 14-day withdrawal right for digital purchases, subject to legal conditions.

13.3 Waiver: if you request immediate access/download and expressly agree to waive the withdrawal right, you may not be entitled to a refund once access begins, as permitted by law.

13.4 To request withdrawal, email support@trendingmodels.shop with the subject line “Withdrawal Request”.

13.5 Refunds are returned to the original payment method unless otherwise agreed. We typically process refunds within 14 days, but some providers may take up to 30 days. We do not charge refund fees.

13.6 Non-refundable situations may include:

Digital content accessed/downloaded after a valid waiver of withdrawal rights.
Discounted, voucher, or bundle purchases, except where legally required or where the product is demonstrably faulty/unavailable.
Custom work already completed according to agreed scope.

13.7 Exceptional refunds may be approved in rare situations (for example, undisclosed incompatibility or force majeure events preventing delivery/use).

13.8 To request a refund, include: your name, Account email, order/payment reference, purchase date, reason, and evidence (screenshots, error logs, payment confirmation). Missing details may delay review.

13.9 Chargebacks: contact us before initiating a chargeback. Unjustified chargebacks may lead to Account suspension/termination and revocation of related licences. Valid chargebacks may still result in removal of access to associated Digital Items.

13.10 This policy is governed by the laws of the Republic of Romania, without limiting mandatory consumer rights.

13.11 Contact: support@trendingmodels.shop. Business address: Romania, Bucharest, 011336, District 1, 31 General Gheorghe Magheru Blvd., 5th Floor, Office 2

14. Chargebacks

14.1 Before filing a chargeback, contact finance@trendingmodels.shop so we can try to resolve the issue directly.

14.2 Chargeback deadlines and requirements are determined by your issuer and card network (often up to 120 days from transaction date). If a chargeback is initiated, we may provide supporting documentation to the payment provider.

14.3 Abusive or fraudulent chargebacks may result in Account suspension and loss of access to the Platform.

15. Intellectual Property Rights

15.1 Unless stated otherwise, the Platform and all Content (including text, data compilations, graphics, media, code, software, metadata, designs, and tools) are owned by or licensed to the Company and protected by applicable intellectual property laws.

15.2 Brand names, logos, icons, UI elements, and similar identifiers may be trademarks or trade dress of the Company or third parties. No licence is granted to use them unless expressly provided in writing.

15.3 Third-party trademarks are the property of their owners and are used for identification only. No endorsement or affiliation is implied unless explicitly stated.

16. Indemnification

16.1 You agree to defend, indemnify, and hold harmless the Company and its affiliates, directors, officers, employees, agents, and representatives from claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from: (a) your use of the Platform; (b) your breach of these Terms; or (c) your violation of third-party rights (including IP, privacy, or contractual rights). This obligation survives termination.

17. Disclaimer

17.1 The Platform and all services, content, and information are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, reliability, fitness for a particular purpose, and uninterrupted availability. You use the Platform at your own risk.

18. Limitation of Liability

18.1 To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, or data, arising out of or related to your use of the Platform, even if advised of the possibility.

18.2 You are responsible for your decision to use the Platform, rely on outputs, or interact with third-party content/ads. You assume the risk of device damage or data loss.

18.3 Our total aggregate liability for all claims related to the Platform will not exceed the total amount you paid to the Company for the relevant Services, unless mandatory law requires otherwise.

19. Governing Law and Dispute Resolution

19.1 These Terms are governed by the laws of the Republic of Romania. This does not affect mandatory consumer protections in your country of residence.

19.2 If you are a consumer in the EEA or Switzerland, you may use the European Commission Online Dispute Resolution platform: http://ec.europa.eu/consumers/odr.

20. Miscellaneous

20.1 Failure to enforce any provision is not a waiver of the right to enforce it later.

20.2 Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and the Company.

20.3 These Terms and incorporated policies form the entire agreement between you and the Company regarding the Platform and supersede prior agreements on the same subject.

20.4 If any provision is held invalid or unenforceable, the remaining provisions remain effective.

20.5 These Terms remain effective until terminated. You may terminate by stopping use. We may suspend/terminate access at our discretion, subject to applicable law. Provisions intended to survive termination will survive.

20.6 Translations may be provided for convenience; in case of conflict, the English version prevails.